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Can I change my subscription plan?
Yes! You can upgrade, downgrade, or cancel anytime via Stripe. Unused points transfer to your new plan. Remaining credits will not expire upon cancellation. No long-term locks; full flexibility.
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How can l cancel my subscription?
You can cancel your subscription anytime by clicking 'Manage Subscription' on the Account page and then clicking 'Cancel subscription'. After cancel subscription, your points still remain until next month billing day.
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Can I cancel my paid subscription and get a refund?
Sorry, refunds are not currently supported.However, when your monthly subscription expires, you will not be charged for next month.
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If I upgrade my membership from Professional to Premium, can I get a discount?
Sorry, you'll need to pay the full price for the Premium Membership when upgrading. However, please rest assured that all unused credits from your current Professional Membership will be fully retained and transferred to your new Premium account—so none of the benefits you've already paid for will go to waste.
This way, you'll gain immediate access to all Premium Membership perks, while still being able to use your remaining credits from before. It's like getting one investment that covers the unused value of both your old and new memberships.
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Do points roll over to the next month?
Yes, the points do not expire and will roll over to next month.
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What happens after if l run out of points in my paid plan?
Once you've run out of points, you can either wait until your points reset on your next billing date or you can purchase additional points at any time.
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Do I need to keep my browser open during processing?
No. Once your task is submitted, processing continues server-side. You can safely close the browser and return later to view results on your Workspace page. Log in to access completed jobs anytime.
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If the image upscaling fails, will I be charged?
No, images that are not generated will not consume any points.
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Is my privacy protected? What happens to my uploaded photos?
Your privacy is our priority. Uploaded photos are processed securely and stored in your browser; they are never stored on our servers after processing is complete. They are never used to train AI models or shared with third parties, and you retain full ownership.